CUSTOMER STORIES
- Brandy Lake - Greg - Joe Dunkerley - Sandy Gardiner - Dean Taylor - Don Ross - Randy G - Mike King - Errol Nezon - Stephen Dyment - David Wilkie
Excellent customer service and a superior product
The 6×6 bolted to the rock was ripped apart by ice over the years and before Derek could rent a rock drill, buy the materials and tackle fixing it himself, I called Nydock to see if they do repairs. Not only did they do it promptly and improve the durability, they also connected the ramp and dock and sent me a picture! Wonderful to have such a great local company focused on delighting their customers!
No hassles. This has been a game changer.
Every labour Day weekend many cottagers tow their docks to beaches on the lake. Docks are left at the beach, while lake water levels continue to decline, in order to have docks completely out of the water, when the low water level is reached. My NyDock allows me to leave my dock in place, with the benefit of extending my dock season by many months each year.
STABILITY OF NYDOCK AND THE EXCELLENT WARRANTY
As a marina owner/operator I needed a docking system that I could leave in place over our harsh winter conditions. This product is the answer. As a NYDOCK Dealer of 5 years I have never had a warranty claim, saving me time and money.
OUR DECISION TO BECOME A NYDOCK DEALER WAS AN EASY ONE TO MAKE
It’s all about the Pipefusion pontoons. Rugged enough to last a lifetime, and with no foam or materials that break down and end up in our waterways, they provide the perfect foundation for a floating dock.
AFTER INSTALLING 800 FEET OF NEW DOCKS WE LOVED THE PRODUCT SO MUCH THAT WE DECIDED TO BECOME A DEALER.
In 2016 we signed on as the Kingston and surrounding area dealership and since that time the Nydock business has quickly become an excellent second source of income for the marina. We continue to grow with the help and support from the entire Nydock team.
This is obviously a company that has good quality people as well as products.
High praise for the prompt and incredibly caring service we were provided by Courtney recently when our family was considering an accessory for the Nydock at a family home.
Wow, Dana and the whole team there is amazing.
They’re fast, smart, give great advice, and then most importantly they do an incredible job. We weren’t home and they came and put the dock in the most logical place, adjusting from what we asked because what we asked meant landscaping to make a proper entry. They used great judgment then well did a beautiful custom carve out for the ramp, again not requested just as courtesy.
Just had the perfect 8x8 swim raft delivered.
This is the 2nd addition to our beach...originally a 60 ft. dock 4 years ago which was the best long term investment for so many reasons. Also, the NyDock sales and service staff make the whole process a pleasure.
Recently had a new dock from NyDock installed at our cottage
We are extremely happy with the installation that was done by Justin and Brandon. Their skill, workmanship and execution were exemplary. The custom plan provided by Dana was clear and all worked out perfectly for our shoreline.
We highly recommend NyDock Services.
A superior product that is extremely stable with very little rocking even when it is windy.
We appreciated the customization options and the excellent customer service. Chris and his team really deliver a quality product with a great warranty. We received many compliments from other cottagers about our awesome new dock. The kayak/SUP launch attachment (on the left of the picture) is especially innovative. Highly recommended!
Love the new dock!!
Amazing quality and Chris at the company was great to work with and very helpful as I navigated permits etc. With my neighbours we now have 4 pipefusion docks in a row and we are all very pleased.